Shipping Policy

Welcome to Orovelle Gifts. We are dedicated to providing a smooth shopping experience and ensuring your orders arrive safely and on time.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be extended. If there is a significant delay, we will notify you via email.

Shipping Times

Estimated delivery times:

United States: 5–10 business days

Canada: 7–14 business days

International: 10–21 business days

Please note that these are estimated delivery times and may vary due to factors outside our control, including carrier delays, weather conditions, customs inspections, or peak shipping seasons.

Shipping Rates

Shipping costs are calculated at checkout based on the destination and selected shipping method.

We may offer free shipping promotions on eligible orders from time to time.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 48 hours to appear in the carrier's system.

Address Accuracy

Customers are responsible for providing accurate shipping information. Orovelle Gifts is not responsible for packages delivered to incorrectly entered addresses.

If you need to update your shipping address, please contact us as soon as possible after placing your order.

Lost, Stolen, or Damaged Packages

Orovelle Gifts is not responsible for packages that are lost, stolen, or damaged after they have been marked as delivered by the shipping carrier. If your package is lost in transit, please contact us and we will do our best to assist.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Orovelle Gifts
📧 Email: support@orovellegifts.com